Not a new concept, but one that is a rapidly developing need within the world of Building Services Maintenance.

As more and more companies opt for out sourcing their maintenance management, the more the need to be reassured that all is well, that statutory obligations are met and inspections carried out; that contractual agreements are being honoured and that service levels are in accordance with manufacturer recommendations, legislation and Codes of Practice.

In addition, companies require continuous reassurance that costs are being monitored, contracted staff numbers are being sustained and standards are equal to or better than promised.